Mr. Matthias Hoyer
Mr. Thomas Meyer
Domiciled and registration court Hamburg: HRB 81937
VAT-ID-Nr.: DE 813326245
Responsible for the content
Mr. Matthias Hoyer
HOYER Handel GmbH
1. Information regarding the collection of personal data
1.1. In the following, we inform you about the collection of personal data when using our MC website as well as the MC app. Personal data means any data that relates to you personally, such as name, address, email addresses, user behaviour.
1.2. The following information applies to the MC website as well as to the MC app. At the end of this statement (Item 16) we refer to specifics that refer exclusively to the MC app.
1.3. The Controller under Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is
HOYER Handel GmbH, Tasköprüstraße 3, 22761 Hamburg, Germany
00800 555 00 888
1.4. You may contact our data protection officer at datenschutzhoyerhandelcom or our postal address with the addition "The Data Protection Officer".
1.5. If we involve any external service providers commissioned by us for individual functions of our services, or if we wish to use your data for commercial purposes, we will inform you in detail below about the relevant procedures. In this respect, we will also indicate the defined criteria of the storage period.
2. Your rights
2.1. As regards to your personal data, you have the following rights in your dealings with us:
– Right of access to information,
– Right to rectification or erasure,
– Right to restriction of processing,
– Right to object to processing,
– Right to data portability.
In order to exercise these rights, you can contact us using the contact information of the Controller (Section 1.3) or Data Protection Officer (Section 1.4) as specified above.
2.2. Moreover, you have the right to complain to a data protection supervisory authority about the processing of your personal data by us.
3. Objection or withdrawal of consent
3.1. If you have consented to the processing of your data, you may withdraw such consent at any time. Such a withdrawal of consent will affect the permissibility of your personal data being processed, after you have informed us of this.
4. No obligation to disclose personal data
Neither contractual or statutory obligations nor the conclusion of a contract will require you to disclose any personal data. Any disclosure of personal data is entirely voluntary. A non-disclosure might result, however, in not being able to make full use of our website or to use it at all.
5. Collection of personal data when visiting our website
5.1. If you visit the website merely for information purposes, i.e. you do not register or do not transmit information otherwise, we will only collect such personal data that your browser transmits to our server. If you wish to view our website, we will collect the following data that is of technical relevance to us to show you our website and ensure stability and security (the legal basis is Art. 6 (1) sentence 1 lit. f of the GDPR):
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Contents of the request (specific page)
– Access status / HTTP status code
– Website from which the request was forwarded
– Websites accessed by the system of the user via our website
– Bytes transferred of the requested URL
– Operating system and its interface
– Language and version of the browser software.
We save this data for a period of 7 days in what is known as a log file. After that period the data will be erased.
5.2. In addition to the above data, cookies are stored on your computer when you visit our website. Cookies are small text files that are stored on your hard disk with respect to the browser you use and by means of which certain information is sent to the party that has set the cookie (in this case: us). Cookies are not able to execute programs or transfer viruses to your computer. They serve to make the internet offering more user-friendly and effective.
5.3.1. This website uses the following types of cookies, the scope and functionality of which are explained below:
• Necessary cookies
• Cookies for the production of statistics
• Cookies that analyse your preferences
• Cookies for marketing purposes
5.3.2. Necessary cookies guarantee functions that enable you to use our websites as intended. Your consent is not required for the use of mandatory cookies on our website. For this reason, mandatory cookies cannot be deactivated or activated individually.
5.3.3. Cookies for the production of statistics, for an evaluation of your preferences and for marketing purposes serve to improve our services and marketing measures and are only used with your prior explicit consent.
5.3.4. You may configure your browser setting as you like and, for instance, refuse to accept third-party cookies or all cookies. Please note that in this case you may not be able to use all functions of this website.
5.3.6. To be specific, the following cookies are used:
|Cookie||Third party, if any, who sets the cookie||Purpose||Expiry after|
|ESSENTIAL COOKIES not requiring consent|
|__cfduid||Used by the Cloudflare content network to identify trustworthy web traffic||29 days|
|SRVNAME||Allows load distribution to different servers. The selected server is recorded via the cookie so that automatic load distribution will be possible during the next visit.||Session|
|fe_typo_user||Retains the user’s states with all page requests.||1 day|
|CookieConsent||Stores the user’s consent status for cookies on the current domain.||365 days|
|cf_ob_info||Used to recognise whether the website is inaccessible, in case of maintenance of content updates - The cookie allows the website to present the visitor with a notice on the issue in question.||1 day|
|cf_use_ob||Used to recognise whether the website is inaccessible, in case of maintenance of content updates - The cookie allows the website to present the visitor with a notice on the issue in question.||1 day|
|JSESSIONID||Retains the user’s states with all page requests.||Session|
|Essential cookies requiring consent|
|cookieuserid||Stores the user’s consent status for cookies on the current domain.||365 days|
|_ga||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||2 years|
|_gid||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 day|
|_gat||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||2 years|
6. Contact via email
6.1. When you contact us via email or phone, the data provided by you (your email address, and if appropriate your name, telephone number and message) will be stored by us in order to be able to answer your questions. We will erase the respectively collected data once we no longer require their storage, or restrict their processing if statutory retention obligations exist.
6.2. We process this data in order to offer you the desired/requested service. The data processing takes place on the basis of a contract (Art. 6 (1) sentence 1 lit. b of the GDPR), to the extent this relates to questions regarding your purchase in our MC accessories shop. For the performance of other customer services and for answering your requests, the data is processed for the purposes of legitimate interests (Art. 6 (1) sentence 1 lit. f of the GDPR) because it facilitates the provision of satisfactory customer consultation.
7. Creating a user account on the website
You may create a user account in the MC app, on the website www.monsieur-cuisine.com and in the Monsieur Cuisine connect food processor. Registered users may use the following features free of charge:
• Selection and synchronisation of favourite recipes
• Illustration and publishing of own recipes
• Commenting on recipes of other users
• Access to downloadable and printable Monsieur Cuisine cookbooks
During the creation of a user account in the app or on the website we collect the following data:
• Automatically assigned user ID
In addition you may provide the following optional information:
• profile image
• appliance type used
• own recipes
• own recipes images
• Comments (optional)
The data collection serves the purpose of allowing you to use the features listed above.
Your password and your email address cannot be accessed by others and they will also not be disclosed to a third party. We will also use your email address
• to support you if you experience problems with your user account;
Your favourite recipes cannot be accessed by anyone other than yourself. Your user-generated recipes and comments as well as your nickname and profile photo, if uploaded, may be disclosed to third parties.
The collection and processing of this data is based on the usage agreement concluded when the user account was created and falls under Art. 6 (1) sentence 1 lit. b GDPR.
The data will be processed by service providers of the following categories:
• Service providers for hosting and infrastructure operations
• Service providers for support, content editing and administration of user accounts
• Service providers for the administration of the systems
• Service providers for email hosting
All data processing takes place exclusively on servers located within the EU.
The data will be stored for as long as your user account remains active. You are always able to delete your user account and all data associated with it in the “My Profile“ section on www.monsieur-cuisine.com website, or in the app’s “Member Area”.
If you delete your user account as described above, your previously uploaded comments and recipes will only be anonymised and continue to be made available to other visitors to the website and the MC app. If you would like us to delete all of your comments and recipes, please submit this request expressly in a separate email to loeschungmonsieur-cuisinecom. We will then delete all of your recipes and comments.
8. Synchronisation of the optional information with MCC
Once you have connected your Monsieur Cuisine connect to the internet and logged in via your user account, your user account will be synchronised, i.e. the favourite recipes stored in your profile on the MC website will be coordinated with the user data already stored to your user account on the MCC, and will there be adjusted for the purpose of further use on your MCC.
This processing is done to fulfil our obligations provided in the usage agreement. The legal basis for that is Art. 6 (1) lit. b GDPR.
9. Routine erasure and blocking of personal data
We will process and store your personal data only for the period required to achieve the processing purpose or if this is provided for by the European body issuing directives and regulations or any other legislator in laws or regulations to which we are subject. If the processing purpose is cancelled or when a data retention period specified by the European body issuing directives and regulations or another competent legislator expires, the personal data will be blocked or erased routinely and according to the statutory provisions.
10. Social Media plug-ins
On our website, we provide links to our profile in the following social media: Facebook, Twitter, Instagram, YouTube (Google). Within our website, these links do not set up connections to the servers of Facebook, Twitter, Instagram and YouTube. However, if you click on one of the links, you will be transferred to the respective provider. We are unable to specify, which of your data may then possibly be processed there. Please consult the provider directly; the links to the relevant privacy policies can be found below:
11. Share buttons
On our website, you can share postings on social media (especially: Facebook). This sharing takes place via transfer to an external link – within our website no connection is established to the Facebook servers via the share buttons. Accordingly, when you access our website, as a matter of principle, data will not automatically be transferred to social networks. Only if you click on the respective button, your internet browser will establish a connection to the Facebook servers, i.e. by clicking on the respective button you consent to your internet browser’s establishing a connection to the Facebook servers and transferring user data to the respective operator of the social network.
Facebook stores the data collected about you as user profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such evaluation is specifically performed (also for users that are not logged in) to display needs-based advertisements and to inform other social network users about your activities on our website. You have the right to object to the creation of these user profiles, but you will have to contact Facebook to exercise this right. Via the Share button we give you the opportunity to interact with social networks and other users so that we can improve our offering and make it more interesting for you as a user.
The data are transferred regardless of whether you have an account at Facebook and are logged in there. When you are logged in at Facebook, your data that we have collected on our website will be assigned directly to your existing account with the plug-in provider. We recommend logging out regularly after using a social network, but especially before activating the Share button, as this will prevent the data from being assigned to your profile with the plug-in provider.
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
12. Embedded YouTube videos
12.1. We have embedded YouTube videos in our website, which are stored at www.YouTube.com and can be played directly from our website. These have all been embedded in “enhanced privacy mode“, i.e. no data about you as a user will be transmitted to YouTube as long as you do not play the videos. The data specified in paragraph 2 will only be transmitted when you play the video. We have no influence on this data transmission.
12.2. By playing the videos, YouTube receives the information that you have called up the respective sub-page of our website. In addition, the following data will be transferred
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Contents of the request (specific page)
– Access status / HTTP status code
– Volume of data transmitted in the specific case
– Website from which the request was forwarded
– Operating system and its interface
– Language and version of the browser software
. This takes place irrespective of YouTube providing a user account, through which you are logged in, or if no user account exists. When you are logged in at Google, your data are associated with your account immediately. If you do not wish the association with your profile at YouTube, you shall have to log out before activating the button. YouTube stores your data as user profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such evaluation is specifically performed (even for users that are not logged in) to provide needs-based advertisements and to inform other social network users about your activities on our website. You have the right to object to the creation of these user profiles, but you will have to contact YouTube to exercise this right.
12.3. The videos are embedded for us to be able to provide you with these contents; from this results our legitimate interest. Legal basis for the embedding of YouTube videos is Art. 6 (1) lit. f GDPR.
13. Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies“, text files that are stored on your computer or mobile device and facilitate an analysis of your use of the website. The information about your use of this website generated by the cookie (including your IP address) is transferred to one of Google’s servers in the USA and stored there. We use Google Analytics only with activated IP anonymisation („anonymize IP“). Thus your IP address will be truncated by Google within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there.
Google will use this information to evaluate your use of the website, to compile reports about website activities for the website operator, and to provide other services relating to website and internet use, in particular also functions for Google Analytics reports on performance according to demographic characteristics and interests. With the use of Google Analytics Demographics and Interest Reporting we can process data resulting from the interest-based advertising pursued by Google and/or data from third parties relating to our advertising audience (e.g. age, gender and interests) in connection with Google Analytics for targeted and optimised advertisement activities, strategies and contents of our website.
Google may also pass on this information to third parties insofar as this is required by law or if third parties process this data on behalf of Google. Moreover, it cannot be ruled out that the data is inspected by US authorities.
The following types of data are processed by Google:
• Online identifiers (including cookie identifiers)
• IP address
• Date and time of the visit
• User data
• Click path
• App updates
• Browser information
• Device information
• Pages visited
• Referrer URL
• Flash version
• Location information
• Widget interactions
For more detailed information about the data processed please visit https://www.google.com/intl/de/policies/privacy/#infocollect or https://privacy.google.com/businesses/adsservices/.
You can prevent the usage of cookies by selecting an appropriate setting in your browser software; however please note that if you do this, you may not be able to use the full functionality of this website. You can also opt out from the Google Analytics tracking function with effect for the future by downloading and installing the Google Analytics opt-out browser add-on for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=de.
The IP address that your browser transfers in the framework of Google Analytics will not be associated with other data stored by Google.
In accordance with Art. 6 (1) lit. a GDPR, the legal basis for the processing of personal data described here is your declaration of consent.
By integrating Google Analytics, we pursue the purpose of analysing the user behaviour on our website and being able to react to it; moreover it enables us to check and optimise the effectiveness of our online advertising activities. This helps us to continuously improve our offering.
For the exceptional cases in which personal data is transmitted to the USA, Google has committed to applying the principles of the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
This website also uses Google Analytics for the cross-device analysis of visitor flows based on a user ID. In your Google customer account under “My Account“ / “Personal info” you may deactivate the cross-device analysis of your use of our website.
14. Google fonts
This website uses Google Fonts in order to integrate fonts, a service by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To display our website, we also access Google servers, specifically fonts.googleapis.com and fonts.gstatic.com. In order to display fonts as quickly and efficiently as possible on our website, the access instances are saved by Google and the fonts and specifications of your browser temporarily saved. Google Web Fonts are used in the interests of providing a standardised and attractive presentation of our online services. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. You can find more information on this here: developers.google.com/fonts/faq
15. ajax.googleapis.com/ jQuery
16. Particularities regarding the use of the MC app
When downloading the mobile app, the required information is transferred to the respective app store, especially the user name, email address and customer number of your account, time of the download, payment information and the unique device code. We have no influence on this data transmission and we are not responsible for it. We process data only to the extent necessary for the download of the mobile app onto your mobile device.
Terms & conditions of use
Terms & conditions of use of the www.monsieur-cuisine.com website and the shop.monsieur-cuisine.com online shop
1. Scope of terms & conditions of use
The following terms & conditions of use apply to the www.monsieur-cuisine.com website provided by HOYER Handel GmbH, Tasköprüstraße 3, D-22761 Hamburg (hereinafter re-ferred to as HOYER Handel) and the services offered on this website. These general terms & conditions of use may be replaced by additional terms & conditions (e.g. terms & conditions of participation for competitions) in individual cases. The T&Cs for the accessories shop apply exclusively for product orders from our accessories shop. By using our website you accept the applicable version of the terms & conditions of use. For registered users the terms & con-ditions of use valid at the time of registration apply.
2. Copyright and other property rights
The content of the website, in particular graphics, photos, audio, video, scripts and text and their layout on the website are subject to copyright and other protective legislation.
The recipes published on the website and the recipe collection are also specifically protected by copyright. However they can be downloaded as a pdf file and, if applicable, printed for private use.
HOYER Handel grants the user the non-exclusive, non-sublicensable, unrestricted rights of use to the recipes published on this website to the extent specified below. The user may down-load and reproduce, without limit, these recipes for private purposes. The user may pass on the recipes free of charge to personal acquaintances and relatives for private use to the extent specified above. Any use beyond the scope specified above is not permitted. Commercial use of the recipes is specifically excluded.
The content of the website may not be used for commercial, business and/or public purposes. In particular it may not be copied, distributed, amended or made accessible to third parties. Any references to protective legislation may not by removed.
Unless otherwise specified all trademarks on this website are trademark protected for the ben-efit of HOYER Handel GmbH or one of its licensers. This applies in particular for brand names, logos and emblems.
3. Granting of rights to submissions, personal posts, and in particular recipes
Publications and/or submissions (suggestions, ideas, recipes and other content that you submit to HOYER Handel or post on www.monsieur-cuisine.com after registration) are deemed to have been submitted on a non-confidential basis and HOYER Handel is therefore not under any obligation to treat these submissions as confidential.
HOYER Handel is the service provider as defined by Section 7 I TMG [German Telemedia Act]. HOYER Handel is liable for proprietary content that is provided as part of the service in accordance with the provisions of clause 8 below.
HOYER Handel does not take ownership of content published on the www.monsieur-cuisine.com and shop.monsieur-cuisine.com websites by website users. In accordance with the statutory provisions HOYER Handel is not obligated to check the legality of content pub-lished by users or to examine it for legal infringements.
The user grants HOYER Handel the unrestricted right to edit contributions submitted/posted by him if applicable and to make them publicly accessible on the www.monsieur-cuisine.com website. The user accepts that Hoyer may allow the recipes he posts to be downloaded as a pdf for private purposes, reproduced without limit, and passed on free of charge to personal acquaintances and relatives for private use to the extent specified above by other users. The user is responsible for ensuring that none of his submissions/publications infringes the rights of third parties, including copyright, trademark rights, patent rights, trade secrets, privacy or other personal rights or intellectual property rights. To this extent the user indemni-fies HOYER Handel against all claims of third parties and the associated costs of legal de-fence.
4. Prohibited user behaviour
Users of the www.monsieur-cuisine.com website are prohibited from inflicting personal injury or infringing personal rights when using the website
Acting immorally in their user behaviour
Posting or otherwise making accessible content that is libellous, defamatory, obscene, offen-sive, pornographic, promotes violence or breaches privacy
Infringing commercial property rights or copyright or other property rights and advertising products or services or soliciting items of monetary value via this website.
User activities aimed at rendering this website non-functional or at least hindering its use are prohibited and can lead to prosecution under civil and criminal law.
The user is prohibited from subscribing third parties to newsletters, competitions, etc. without their knowledge and express consent.
If a user breaches the above rules of conduct HOYER Handel may block him from accessing this website at any time.
5. Registering to submit comments and reviews, posting and saving recipes
In order to be able to post reviews and comments the user must register with a user name of his choice and his email address. The user can also upload a profile/user photo.
After registering the user will automatically receive email notification that his account has been set up.
Once the account has been set up the user can submit comments and reviews and post and comment on his own recipes with photos. He can also save his favourite recipes in his profile. When doing so the above user behaviour provisions must be observed. If the user specifies his name in the review HOYER Handel is entitled, but not obligated to specify this when publishing the review.
Hoyer Handel is entitled to delete individual posts or parts of posts by the user at any time at its own discretion. Regardless of the aforementioned right, the website operator will remove content that constitutes prohibited user behaviour in accordance with clause 4. The term con-tent includes software and other files and links to other content. However no entitlement to such measures exists on the part of the user, including in respect of posts by third parties. HOYER Handel will normally inform a user if his post is deleted. No entitlement to infor-mation exists on the part of the user.
6. Ordering from the online shop
To order from our online accessories shop you must provide all information necessary to pro-cess the order (e.g. name, address, age, payment details, telephone number).
7. Terms & conditions of participation in competitions
From time to time the user will be invited to take part in competitions on the www.monsieur-cuisine.com website. The following general provisions apply for participation in these compe-titions:
Legal action is excluded.
No cash alternative is available for prizes.
Employees of HOYER Handel GmbH and their relatives are excluded from participating in competitions.
Participation in competitions is allowed on a personal basis only. Participation via a competi-tion service company in particular is excluded
These terms & conditions may be modified or replaced by other specific terms & conditions of participation in individual cases. The specific terms & conditions will then take precedence over the general terms & conditions of participation.
The user is responsible for his own behaviour in connection with the www.monsieur-cuisine.com website.
HOYER Handel will regularly manage and maintain this website. However HOYER Handel cannot guarantee the uninterrupted availability of the website or the accuracy of the infor-mation it contains.
HOYER Handel will be liable for wilful intent and gross negligence. Furthermore HOYER Handel will be liable for negligent infringement of obligations, the performance of which is necessary for proper execution of the contract, the infringement of which jeopardises the achievement of the purpose of the contract and the compliance with which you as a customer generally rely on. However in the case of the latter HOYER Handel will only be liable for damages that are foreseeable and typical for this type of contract. HOYER Handel will not be liable for slightly negligent infringement of obligations other than those specified in the above clauses. The above liability exclusions do not apply for injury to life, limb or health.
Data communication via the internet cannot be guaranteed to be fault-free and/or available at all times in accordance with the current state of the art. To this extent HOYER Handel will not be liable for the permanent or uninterrupted availability of our online shop.
The above limitations of liability also apply on behalf of our legal representatives and vicarious agents.
Liability in accordance with the product liability law remains unaffected.
9. Third party links/content
The website contains links to other websites (links). These are provided purely as a service for the user. If you click on one of these links you leave the monsieur cuisine website. The use of links is at your own risk. HOYER Handel cannot check all websites of other companies and has no influence on their respective content. HOYER Handel therefore accepts no responsibility for their content, nor does it take ownership thereof.
10. Changes to the website and terms & conditions of use
HOYER Handel is entitled to modify the content and layout of the website. The same applies to these terms & conditions of use. Changes to the terms & conditions of use will become effective for registered users if they have been announced by email at least four weeks in ad-vance and accepted by the user. The announced changes will be deemed accepted if the user does not object to the changes within four weeks of receipt of the announcement. Objections can be sent by post or email to the address specified in the imprint and will be deemed to be on time if they are sent within the specified period. HOYER Handel will provide specific in-formation about the significance of the time limit and the legal consequences of remaining silent in the email announcing the changes. The legal consequences (acceptance through si-lence) only come into effect if the aforementioned information has actually been distributed.
11. Duration of the contract of use and termination
The contract of use can be terminated by the registered user at any time without notice and without specifying reasons by post or by email to HOYER Handel at the addresses specified in the imprint.
HOYER Handel ordinarily has the right to end the contract of use with any registered user without specifying reasons with a notice period of four weeks.
The right to extraordinary termination with good cause, in particular due to significant or re-peated infringement of these terms & conditions of use, remains unaffected. Section 314 of the BGB [German Civil Code] applies.